Take full control of all your business’s reviews
Better together, all your reviews in one place
See your overall rating score and how many 1, 2, 3, 4 and 5 star reviews you’ve been given.
See the most commonly used words in your reviews, highlighted in your dashboard.
Read all your reviews from the central dashboard and choose which reviews appear on your own website – take full control of your business’s reviews.
Get new review alerts when people give reviews of your business
Know immediately when reviews are given
If you receive a direct review straight into Innova, it’s not publicly displayed on your website until you read it and decide whether to publish it or not – no false or troll reviews are displayed on your website.
Respond to reviews and set the record straight
Build customer engagement and trust
Reply to Google reviews directly from Innova, and the responses appear on Google, same with Facebook, as well as on your website.
You can make your reply public or keep your messages with the customer private, you choose.
Show Google & Facebook reviews on your own website
Get more bookings from your website
Connect all your Google reviews from your ‘Google My Business’ page into the Innova dashboard.
Once your Google and Facebook accounts are connected, all new reviews given on them are fed into your central review inbox. Never again have a review online without you knowing about it.
From your dashboard read all your reviews and select which reviews are displayed on your website – no troll or fake reviews are displayed on your own website.
Innova doesn’t touch your Google profile or Facebook page in anyway other than collecting reviews from them.
Share awesome reviews to social & build your business’s brand
Reviews are free content for your social
Let new customers see how much your existing customers love your business and watch your reputation and brand grow.
Managing all your customer reviews through Innova gives you a new, free and fresh source of social content.
Improve your SEO and spend less on Google Ads
Reviews contain valuable keywords
More visitors will see your website if your business listing appears in the top spots of the search results pages, and the gold stars next to your details increase click-through to your website.
Reduce the amount you spend on Google advertising by having a website with great SEO.
Suggested actions to help you manage your reviews
Review sentiment analysis, with AI
Understanding reviews and knowing when to take action is a great way to build customer engagement, build trust and build your brand.
Start your free 14-day trial now and take control of your reviews
Any questions? Get in touch: email@example.com