Easy-to-Use Powerful Features

Take full control of all your business’s reviews

Better together, all your reviews in one place

Innova gives you full visibility of all your business’s reviews from multiple sources in a single dashboard, saving you the time of logging in to various systems.
See your overall rating score and how many 1, 2, 3, 4 and 5 star reviews you’ve been given.
See the most commonly used words in your reviews, highlighted in your dashboard.
Read all your reviews from the central dashboard and choose which reviews appear on your own website – take full control of your business’s reviews.

Get new review alerts when people give reviews of your business

Know immediately when reviews are given

When someone writes a review of your business on Google, Facebook or directly into Innova, you receive a notification. Be amongst the first to read your reviews so you take early action to resolve any possible bad reviews before any harm comes to your business’s brand.
If you receive a direct review straight into Innova, it’s not publicly displayed on your website until you read it and decide whether to publish it or not – no false or troll reviews are displayed on your website.

Respond to reviews and set the record straight

Build customer engagement and trust

Customers who give reviews love to hear back from you and to know you care about their experience at your business. Responding to a bad or a fake review can be a great way to turn a negative situation into a positive win.
Reply to Google reviews directly from Innova, and the responses appear on Google, same with Facebook, as well as on your website.
You can make your reply public or keep your messages with the customer private, you choose.